To Our Valued Customers,
We hope that this message finds you and your family safe and healthy.
These are difficult times. The New York Legislature and Department of Financial Services have been implementing emergency measures in an effort to protect insurance policyholders who have been hit with financial hardship because of the COVID-19 pandemic. Regulations they enacted include: the waiver of late fees; the prohibition on reporting negative data to credit reporting agencies; and the repayment of late premiums over a 12-month period.
If you have been impacted by this pandemic, this means help may be available.
If you have any questions about this or your policy, don’t hesitate to contact our team. We’re proud to continue helping you protect what matters most.
Rodrigo & Jessica Mora
936 Madison St
Brooklyn, NY 11221
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You are our top priority, and we're here to help:
Feel free to reach out to us by phone, our lines are open at 718-499-0700-or you can send a text message to 718-499-0700 let us know how we can be of support.
This is a situation that none of us have been through before. New questions are sure to continue to come up, and we will do our best to help. We'll continue to monitor and respond to this situation as it evolves, and we will be here for you when you need us.
We wish you and your loved ones well, and we thank you for being a Silverline Insurance customer.